1. Vacuum all carpeted areas thoroughly, dust, and clean baseboards. 2. Remove all breakable items from the cleaning area and store them in a safe area (lamps, collectibles, etc...) 3. Other than large furniture, remove all items from the floor (waste baskets, briefcases, toys, etc.). Light chairs (i.e. dining room chairs) should be removed as well. Pin up bedspreads, dust ruffles, and drapes. 4. Extremely large or heavy items will remain in place (i.e. entertainment units, china cabinets, pianos). We will clean up to the outside edges. 5. Medium-sized furniture (i.e. tables, coffee tables, end tables, wing chairs) will be moved by our techs, the area cleaned, and returned to their location. When the furniture is returned, we will place protective padding under furnishings with wood or metal feet to protect the carpet and the furniture. 6. Please make a parking space available near the entry and free of obstructions (vehicles, bikes, flower pots, etc...) 7. Tell us your every concern. Point out spots and tell us what they are. 8. Finally, we will treat your carpet and furnishings with the utmost care and respect. Thank you for choosing Indoor Environmental Services. We look forward to providing you with the best service available anywhere.

1. Please do not slip and fall. The damp carpet can be slippery. Please be careful when using stairs and also when walking from the freshly cleaned carpet to any hard surface, such as vinyl or tile. Your shoes will be damp and you could fall. It is best to stay off of the carpet for at least 2-6 hours after cleaning if possible. Also, damp carpet can pull dirt off the soles of shoes, especially dark sole shoes. Please keep children and pets off the damp carpet until it dries. 2. Warm moving air dries the carpet quickly. Moving air dries the carpet quicker. The boundary layer of air, a few inches above the carpet, is usually high in humidity as the carpet is drying. In the winter or cold days, please turn on the heater. Warm air holds more moisture and dries the carpet quicker. On hot humid days, you may want to use the air conditioning, if available, to create dryer air and air movement. Otherwise, open windows and doors and have fans blowing on the carpet. Ceiling fans should always be turned on blowing down, no matter what the weather. 3. Try to keep traffic off the carpet for at least 2-4 hours. After we are done cleaning, the carpet fibers are left standing up; much like it was from the factory. Heavy traffic will simply lay the fiber back down. This may also increase the dry time. 4. If soil protection is applied For maximum results, the soil protection should be allowed to dry before heavy traffic is allowed on the carpet. Also, we prefer that exposed skin, such as feet and pets be kept off until dry.